Focused Solutions for Fixed Ops Success
At BCJS Enterprises, we understand the unique challenges fixed operations and other dealership leaders face. Our services are designed to elevate your dealership’s performance with impactful, results-driven solutions. From streamlining management processes to empowering service advisors and technicians, we focus on practical strategies that increase profitability, improve customer satisfaction, and reduce turnover. Discover how our targeted programs can bring measurable value to every level of your fixed ops department.
Service Sales University (SSU)
Your service advisors are the face of your service department. Our transformative training with fixed operations experts equips service advisors with advanced sales skills and customer service techniques to boost revenue and enhance the customer experience in your dealership.
About Us
At the heart of BCJS Enterprises is Joe Sassin, a seasoned automotive fixed operations expert with over 35 years of industry experience. Founded alongside his wife, Chari, BCJS began with a mission to provide high-value, results-oriented solutions for dealerships across the country. Their goal is simple: to transform fixed operations through tailored programs that drive profit, increase efficiency, and empower dealership teams.
BCJS is more than just a business; it’s a family-centered venture inspired by Joe and Chari’s son, Ben. With Ben as their motivation, Joe and Chari have built BCJS on the values of family, integrity, and impact. BCJS Enterprises donates 5% of its revenue to Down syndrome awareness and inclusion programs, reinforcing their commitment to creating a brighter future for all families.
Ready to learn more about BCJS Enterprises?
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Dozens of Dealership Partners Nationwide
Partnering with dealers coast-to-coast to transform fixed operations profitability and service drive success.
$67/Hour ELR Growth
Achieved a $67 increase in effective labor rate (ELR) over two years for a Domestic Midwest group of five dealerships.
Highest Warranty Labor Rates in the State
Raised warranty labor rates from $113 to $185 in just three years for a Domestic Midwest group, earning recognition from the manufacturer.
$4M Service Profit Turnaround
Converted fixed ops losses of ($500,000) to over $4M in net profitability for the Domestic Midwest group.
Single Store Success: Ford Dealer
Transformed losses of ($130,000) annually into $34,000 monthly net profits sustained over three years.
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$30/Hour Warranty Rate Increase
Delivered a $30 average warranty rate increase per store for a Texas group of six dealerships.
$24/Hour ELR Increase Across Texas
Boosted overall ELR from $141 to $165 and customer pay ELR from $122 to $172 for the Texas group.
$10M+ Profitability Growth
Helped a large East Coast group achieve over $10M in fixed ops profitability over three years, increasing ELR from $120 to $142 and customer pay ELR from $120 to $144.
$50/Hour Warranty Rate Jump in California
Secured a $50 per hour warranty labor rate increase within the first year of working with a California import group.
Single Store Success: CDJR Dealer
Boosted overall ELR by $44 and customer pay ELR by $62 in three years, turning department losses of ($240,000) into $300,000 annual net profits.
Proven Impact and Performance
Mr. Sassin and his team have helped our store with great ideas and strategies for our fixed department, and the results have been nothing short of outstanding. Huge thanks to Joe and his team—you are much appreciated!
Art Hill
Executive Manager at Nissan of Hendersonville
Contact
info@bcjsenterprises.com
1-855-FIXED-OPS
Location
Based in Florida --- Serving Dealerships Nationwide
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© 2024 by BCJS Enterprises
Ready to accelerate your fixed ops success? Reach out to our team today and let’s start building a strategy that drives real results for your dealership!
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